You can’t make a WhatsApp call while you’re on another call


In this article, I’ll show you how to fix the problem when WhatsApp tells you that “You can’t place a WhatsApp call if you’re already on another call.” When trying to make a voice or video call on your iPhone, you may encounter this error.

Obviously, you can only make one call at a time because your iPhone’s microphone, speaker, and camera can only be used for one call at a time.

So, if you’re on another call, there’s a good chance you’re getting this error. WhatsApp users, on the other hand, have reported that this problem occurs even when they are not on another call.

Several customers have reported that this popup warning appears as soon as they touch the call button on WhatsApp, preventing them from making calls. There are a few things you can do if WhatsApp isn’t working.

WhatsApp is not just a famous messaging software, but it is also used to make and receive phone calls from millions of people.

WhatsApp calls are free even if they are international because they are connected via the Internet rather than your cellular connection. Of course, it’s only fantastic if it works. Don’t worry; most WhatsApp issues, such as this one, are relatively simple to resolve.

“You cannot place call” error

This issue could be caused by a number of factors. One of the causes could be that an app is operating in the background that uses your speaker or microphone. Please do the following procedures until the problem is resolved:

Update everything

Check to see if your iPhone is up to date. Also, make sure you’re running the most recent version of the WhatsApp app:

  • The most recent version of iOS is: To update your software, navigate to Settings > General > Software Update.
  • Update on WhatsApp: Tap your profile symbol in the App Store. You’ll be able to check what updates are available. Is there any news on WhatsApp? By tapping Update All, you can update everything that’s available.
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If you don’t want to update your device or apps manually, you can arrange your iPhone to update iOS and apps automatically. Here’s how to do it:

  • To update your iOS device, go to Settings > General > Software Update > Automatic Update. Then select Download iOS Updates and Install iOS Updates from the drop-down menu.
  • App Updates must be enabled in Settings > App Store.

Close all apps

As previously indicated, if a similar software is operating in the background, you may encounter this issue. It’s possible, for example, that the Skype app isn’t fully closed, preventing WhatsApp from making a new call.

Close all open apps as much as possible. Depending on which iPhone model you have, the process is slightly different. Here’s how to do it:

  • iPhone X and beyond (excluding iPhone SE): Open App Switcher: From the bottom of the screen, swipe up.
  • Double-press the Home button on iPhones 8 and older, as well as the iPhone SE.
  • All of your apps will now be operating in the background.
  • All of the apps, including WhatsApp, should be swiped up. Don’t worry, nothing will be deleted as a result of this.
  • App Switcher can be exited by simply by tapping the screen after all apps have been closed.
  • Now open WhatsApp and make an attempt to make a call.


If the problem persists, you should restart your iPhone. Here’s how to do it:

  • The power-off slider will display if you go to Settings > General > Shut Down. Right-click the slider and drag it to the right. Allow about 30 seconds for your iPhone to completely shut down.
  • To turn on your smartphone, press and hold the power button (which may be on the top or side depending on your model) until you see the Apple logo. Then press and hold the power button for a few seconds.
  • Open WhatsApp after your device has turned on and test to see whether you can make a call.
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Offload WhatsApp

So, if you’ve arrived here, nothing above has been of assistance to you. The final action I recommend is to uninstall the WhatsApp application.

Offloading an app is akin to removing it. Offloading an app, unlike removing it, does not delete its icon, app settings, or any user-created data such as your WhatsApp conversations. Take the following steps:

  • Although this does not remove your app data, you should back it up first by navigating to WhatsApp Settings > Chats > Chat Backup > Back Up Now. Please note that while
  • you are in the ‘offloaded’ position, you will not be able to receive messages or calls.
    Offload the WhatsApp app by going to Settings > General > iPhone Storage > WhatsApp > Offload App. Do not press the Delete App button.
  • Restart your iPhone now.
  • Go to your Home Screen and search for WhatsApp after rebooting. Even if the icon is offloaded, it will remain on your Home Screen.
  • A little cloud badge will also appear on the symbol. WhatsApp will be downloaded again when you tap the icon. You can also go to Settings > General > iPhone Storage > WhatsApp > Reinstall App from the Settings menu.
  • Open WhatsApp after reinstalling it to see if you can make calls.


I’ve included many instructions in this article to assist you in resolving an error that may prohibit you from making WhatsApp calls. Many individuals rely on WhatsApp for personal and commercial communication.

This is due to WhatsApp’s multi-platform nature. People who use Android or iOS smartphones are referred to as “Android users.” As a result, this issue affects a large number of people.

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This is a problem that I have from time to time. The problem goes away when I close all of my apps. Hopefully, this will also solve your problem. If not, I’m confident that one of the other actions listed above will solve the problem.

Kuldeep Sathwara
Kuldeep Sathwara
Kuldeep is an iOS lover loves to write about the iphones ,iPad, Mac Updates, issues , Fixes and More.

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