When trying to download a new program or update an old app, you may encounter a message that says ‘Verification Required’ for Free Apps
You may be asked to “see billing information” or “check your payment details” in response to the error message. This notice may appear when you try to install a free app, despite the fact that it states billing or payment verification.
“Why am I getting this to install a free app?” you might wonder. This error will continue to appear until it is repaired. This could happen on your iPhone or iPad. This post will show you how to solve the problem.
If you’re utilizing Family Sharing, you can get a similar error. You may receive a similar issue requesting you to provide a code if you are the family organizer.
Are you seeing ‘Verification Required’ for Free Apps for a lot of your free apps on your iPhone and iPad? Here’s how to fix it so you don’t have to pay.
Why does ‘Verification Required’ appear?
There could be a number of reasons why you’re seeing this error:
- If you’ve never downloaded a premium or free app before on your iPad or iPhone.
- If there’s a problem with the payment method that’s currently associated with your Apple ID. As a result, Apple will not be able to charge you.
- If you have a balance on your account that needs to be paid.
- If you haven’t updated your payment method as Apple requires.
There are a few options for removing the error message. The alternatives are mentioned below and will be discussed in further depth in the sections that follow.
- Check to discover whether there is a balance owed to you. You won’t be able to remove your payment method until this sum is paid.
- Make changes to your payment information or add a new payment method.
- Remove your erroneous payment information from your Apple ID so that no payment method is linked with it. You won’t be able to buy paid apps until you add a legitimate payment method if you do this.
- Furthermore, as previously indicated, if you have an outstanding amount or an ongoing subscription, including iCloud, you will not be allowed to do so.
Check and pay your unpaid balance
First, let’s take a look at this one. Take the following steps:
- Go to Settings > Your Name > Media & Purchases > View Account on your iPhone or iPad. > Purchase History (if prompted, enter your Apple ID password) You’ll see if there’s a balance due here if there is one.
- Amount You Owe will be shown in red text if you have an outstanding debt. To close this balance, follow the onscreen instructions. Gift certificates can also be used.
You’ll need to change or add a new payment method if you have an outstanding balance. Continue to the next stage.
You can either alter your payment method or remove all of your payment methods if you don’t have an outstanding debt.
Update, add or remove the payment method to fix the ‘Verification Required’ error
Perhaps your card has reached its expiration date, or your bank has placed a hold on your account. You can amend the payment information that Apple has on file for you for any reason. Here’s how to do it:
1. Go to Settings > Your Name > Payment & Shipping on your device.
2. If prompted, enter your Apple ID password. Then you have the option of doing one of the following:
- Add a new method of payment: Add a payment method by tapping on it. You can use a credit/debit card or PayPal to make a payment.
- Make a change to one of your cards: Select the payment method you’d want to change. After that, you’ll be able to enter a new card number, CVV code, or expiration date.
- One of my cards has expired, as you can see in the screenshot below, and I need to update it if I want to use it. If you want to change your payment methods, press Done.
- Removing a payment method entails the following steps: To remove a payment method, hit the red minus (-) button in the top-right corner of your screen, then tap the Edit button.
Please note that until all of the following conditions are met, you will not be allowed to delete ALL of your payment methods:
- There are no active subscriptions on your account. This applies to your iCloud and app subscriptions as well. If you have any, you’ll need to cancel them.
- You don’t owe anyone anything.
- The option to share purchases with family members is disabled.
To summarise, you must either have a valid payment method on file or no payment method at all to resolve this issue.
If you remove all of your payment methods, you’ll need to re-add at least one if you want to buy a premium app later.